Your Rewards Start Here
Start with just one purchase on IRYSS to join our loyalty program created just for you.
Every piece you buy takes you one step closer to unlocking exclusive rewards... From early sale access and priority customer care to unlimited free shipping and a dedicated personal stylist. Access will always give you more to make your shopping experience better.
Bronze - 1 Purchase
Welcome Reward - Enjoy a limited-time promotion when you join this tier.
Birthday Rewards - Celebrate your birthday month with a special discount.
Early Sale Access - Snap up the best pieces before anyone else
Silver - €1,000
Exclusive Discounts - Enjoy unique Silver offers throughout the year.
Free Shipping - Celebrate your birthday month with a special discount.
Plus Bronze - Including all the features from our Bronze Package.
Gold - €5,000
Private Customer Care - You’ll be fast-tracked to our expert team whenever you need help.
Free Shipping - Celebrate your birthday month with a special discount.
Plus Silver - Including all the features from our Silver Package.
Shipping done the right way.
How did I qualify for the loyalty program?
If you're new to Access, your tier is determined by the value of your first IRYSS order. You'll be automatically enrolled into the loyalty programme after your first purchase.
Going forward, your tier is based on your spend during your membership year. You can upgrade at any time during your membership year.
How long does it take to be upgraded?
You'll be upgraded 30 days after your qualifying purchase. Returning items from your order may affect your upgrade.
Handling Time
We will usually dispatch your item within one working day of receiving cleared payment.
The handling time is the number of working days we will take to post the item after receiving your cleared payment. A payment is considered “cleared” after the money from the buyer has been deposited into our account. If the buyer pays by PayPal or with credit card, the payment may clear immediately.
“Working days” are normal weekdays. Saturdays, Sundays, and major holidays do not constitute a working day, so you should keep this in mind as you determine the earliest delivery date for you.
For Bank holidays please allow an extra working day for delivery. During extremely busy periods such as Christmas orders may take a little longer to process.
Estimated Delivery Times Standard (does not include handling time)
Republic of Ireland and Northern Ireland, 1-2 working days
Postage & packing for all Republic of Ireland and Northern Ireland standard deliveries free of charge on orders over €150. Island deliveries may take longer.
UK Express Delivery (2-3 working days) Postage & Packing for all UK standard deliveries is free of charge on orders over €150.
Deliveries to the Scottish Highlands, Channels islands, Isle of White & Isle of Man will take at least one day longer.
Europe (1-2 Working days depending on location) Postage & Packing charges for European standard deliveries is calculated at checkout. Island deliveries may take significantly longer.
If your Country is not listed, please contact us for a quote.
Rest of World (7-10 Working days) P&P charges for Worldwide standard deliveries is calculated at checkout if available. If your Country is not listed, please contact us for a quote.
Island deliveries may take significantly longer.
Note: All delivery times are estimates based on information available to us at the time of publishing this document.
Do I need to sign for my package?
For security reasons all packages dispatched will require a signature upon delivery, this information will be transmitted back to Formosa and retained for the purpose of challenging disputes and unlawful charge-backs.
Items returned due to non-delivery
If an order is returned to us due to an incorrect address being stated at checkout or customer’s refusal to accept the delivery or failure to acknowledge notification left by our delivery provider, the customer will be responsible for the costs incurred to re-send the order.
Upon return of a non-delivered item one of our customer service executives will contact you outlining the options available.
Am I responsible for customs charges?
Delivery of goods outside of the European Union may be subject to import duties and or taxes, we accept no responsibility for said charges.
In addition, delivery delays may occur outside of Europe should your shipment be subject to customs inspection.
Pre-Orders
If the word pre-order or pre-purchase is mentioned in a product title or description, this means you are buying the product in advance of delivery from our suppliers.
Please pay close attention to the approximate date of delivery in the product description to decipher the earliest possible delivery date.
